Engift

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Privacy Policy

Last Updated: September 17, 2025

This Privacy Policy describes how Engift, engift.com ("we," "us," or "our") collects, uses, and shares your personal information when you use our software-as-a-service (SaaS) platform (the "Service"). Our Service is designed to help small businesses sell and manage gift cards, vouchers, coupon codes, event tickets, and recurring memberships online and in-store.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our Service.

Information you provide directly to us:

  • Account Information: When you create an account, we collect your name, business name, email address, phone number, and password.

  • Business Information: To configure your account, you may provide details about your business, such as its address, business type, and logo.

  • Payment Information: We use a third-party payment processor to handle transactions. We do not store your full credit card details on our servers, but we may collect information like the last four digits of your card, the expiration date, and billing address.

  • Communication Information: When you contact us for support or other inquiries, we collect the content of your communications and any contact information you provide.

Information we collect from your customers:

As a data processor, we collect information on your behalf from your customers (the "End-Users") when they make a purchase through your online store or in-store. This information is collected to facilitate the sale and management of digital products. This may include:

  • Purchaser Information: Name, email address, and phone number of the person making the purchase.

  • Recipient Information: Name, email address, or phone number of the person receiving the gift card or other product, if different from the purchaser.

  • Transaction Information: Details of the purchase, such as the product, amount, date, and time.

Information we collect automatically:

  • Usage Data: We collect information about how you interact with our Service, such as the pages you visit, the features you use, and the time you spend on the platform.

  • Device and Log Data: We automatically collect information that your browser or device sends when you use our Service. This may include your IP address, browser type, operating system, and the date and time of your visit.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Service: To operate our platform, process transactions, and enable you to manage your business effectively.

  • To Improve Our Service: We use usage data and feedback to understand how our platform is used and to develop new features and functionality.

  • To Communicate with You: To send you service announcements, security alerts, technical notices, and support messages.

  • For Security: To detect and prevent fraud, spam, abuse, and other harmful activities.

  • To Enforce Our Terms: To enforce our agreements and policies, and to comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • With Third-Party Service Providers: We use third-party companies to perform services on our behalf, such as payment processing, data hosting, and analytics. These providers have access to your information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

  • With Your End-Users: When an End-User purchases a product from you, we share the necessary transaction details with the End-User to provide them with their purchase (e.g., sending an email with the gift card or ticket).

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Your Rights and Choices

  • Account Information: You can access, update, or delete your account information at any time by logging into your account settings.

  • Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe link in those emails.

  • Data Portability: You may have the right to request a copy of your personal data in a structured, commonly used format.

  • Data Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions. Please note that we may need to retain some information for legal or business purposes.

5. Security of Your Information

We take reasonable measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is ever completely secure or error-free. You are responsible for keeping your password confidential.

6. International Data Transfers

Our Service is hosted on servers located in Ireland. If you are accessing our Service from outside of this location, please be aware that your information may be transferred to, stored, and processed in a country that may not have data protection laws equivalent to those in your country. By using the Service, you consent to such transfer.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]

Engift ApS
Copenhagen
Denmark